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Here are some steps you can take to resolve common Windows installation issues with Secure Erase:
Before Running Secure Erase
- Backup your data: If possible, backup all important files and data on your computer before running Secure Erase.
- Check for any system updates: Ensure that your operating system is up-to-date, as outdated software can cause issues.
Running Secure Erase
If you still encounter issues after checking the above steps:
- Run Secure Erase with administrator privileges: Right-click on “Start” and select “Command Prompt (Admin)” or press the Windows key + X and select “Command Prompt (Admin)”. Then, type
sfc /scannow
to run a System File Checker scan.
- Check for disk errors: If you’re still experiencing issues after running the System File Checker scan, try checking for disk errors using the built-in System File Checker tool:
* Press Win + S to open the Search bar
* Type “chkdsk” and select it from the search results
* Select “Run a system file check”
* If you see any errors, run the repair option to fix them
Troubleshooting Steps
- Check for corrupt system files: Use the System File Checker tool again (sfc /scannow) or manually scan for corrupted files:
* Go to Start > Settings > Update & Security > Troubleshoot > Error removal tools
* Click “Scan for and repair damaged or corrupted system file”
- Update drivers: Outdated drivers can cause installation issues. Check for driver updates using the Device Manager (Press Win + X and select Device Manager). Look for outdated or missing drivers, then right-click on each device and select “Update driver”.
- Check for malware: Run a full virus scan with an antivirus software to ensure your system is free from any malware.
- Disable recently installed programs: If you’ve installed a new program recently, try disabling it temporarily to see if the issue resolves itself.
- Try a System Restore Point: Create a System Restore point (usually created by Windows): Press Win + S to open the Search bar, type “System Restore” and select it from the search results. Follow the prompts to create a restore point.
Additional Tips
- Be cautious with system restore points: Make sure you have backed up your data before making any changes or installing new software.
- Consider reinstalling Windows: If none of the above steps resolve the issue, consider reinstalling Windows to ensure it’s compatible with your hardware and software setup.
By following these steps and being thorough in your troubleshooting process, you should be able to resolve common installation issues related to Secure Erase.